Privacy & customer information

Information involved

Website appointment inquiries may include your name, phone, email, property address, preferred appointment time and project description. A project may later include opening dimensions, product options, photos, correspondence, contracts, signatures, payments and other service records.

How information is used

We use project information to respond to inquiries, discuss and prepare proposals, plan measurement and installation, administer contracts and payments, provide support, communicate with suppliers and service providers where needed, and keep business records. Glyde Sales is intended for authorized company personnel; it is not a public customer account system.

Service providers and safeguards

Glyde may use hosting, email, customer-management, document, payment and installation partners to fulfill these purposes. Access to internal customer and sales information is intended to be limited to authorized staff and service providers. Please do not include financial account numbers or other sensitive information in a website project description.

Google Ads measurement

We use Google Ads tags to measure website visits and advertising effectiveness. Google may use cookies or similar technologies for measurement and attribution. You can manage advertising choices in your Google Account. We do not intentionally send submitted homeowner contact information or project descriptions to Google Ads.

Questions or corrections

Contact support@glydewindows.com about information practices or to request correction of an inquiry. Requests may require appropriate identity verification and may be subject to recordkeeping obligations.

Updated October 21, 2026. We may update this notice as business processes and service providers change.